Reserve Your Appointment
At Douglas Carroll Salon, every appointment is approached with intention. Our booking process is designed to give you flexibility while ensuring you’re matched with the right services and the right stylist.
Find a Time That Works for You
Use our online booking system below to view availability, select your services, and reserve your appointment. If you have any questions before booking, feel free to reach out—we’re always happy to help.
Booking Policies
Our Tier System
Our service providers are priced according to experience, education, and demand. Titles such as Stylist, Senior Stylist, Master Stylist, and Art Director reflect each team member’s progression within the salon.
While pricing may vary between levels, every guest receives the same standard of care, attention, and quality service—no matter who you see.
Appointments
Upon making your appointment at Douglas Carroll Salon, we require a credit card to secure the appointment. We recommend that you make all of your appointments in advance to ensure stylist availability. Please allow yourself plenty of time to get to your appointment. If, for whatever reason, you are running more than 15 minutes late we may need to reschedule your appointment or modify your service(s).
Cancellation Policy
Please understand that our stylists’ time is valuable. If you miss your appointment without giving at least a 24-hour notice, you will be charged half the cost of the missed service(s). Failure to honor an appointment without any notice will result in a full service charge. These fees will be expected to be paid prior to future visits. For your convenience, we provide a confirmation call 48 hours prior to your appointment. We ask that you keep us informed of any changes in your contact information.
Gratuities
Gratuities are not included in services provided or gift certificate purchases. Gratuities are always appreciated and we thank you for your thoughtfulness. All tipping must be done in cash or check. Envelopes are provided for your convenience at the receptionist desk. Please indicate on the envelope who the tip is for an who it is from and we will forward it to your stylist.
Service Guarantee
We want you to be happy and satisfied with your service. We do not offer refunds on services but we are happy for the opportunity to make things right. If at any time you feel as though you would be better paired with another stylist we will fully support and accommodate your decision. Our entire team is here to meet any and all of your needs at your discretion.
Disclaimer
All pricing is based on time and product used to perform each service. Pricing is subject to increase if additional time or product is needed to accommodate your particular hair needs. If you have any questions on specific pricing then we urge you to ask your stylist for pricing prior to your service.